Certified Site Supervisor

Certified Site Supervisor (CSS) Designation

BSCAI's Certified Site Supervisor (CSS) designation is a symbol of leadership excellence in the building service contractors industry. Additional titles for a site supervisor include area manager, project manager, team lead, site manager and lead supervisor. From managing quality control to training new employees, the CSS designation is a highly valuable business tool to show the vast range of your day-to-day and big picture responsibilities.

Click here for a comprehensive breakdown of the content covered in the CSS course.

Job requirements for a Site Supervisor:

Not entirely sure if this certification is right for you? Below are some examples of the roles you typically fulfill on a daily basis:

Quality control (inspections)
Training frontline employees
Maintain proactive professional relationships with customer contacts and decision makers
Monitor inspection scores and customer satisfaction levels each month
Continuously evaluate workflow and other processes and take action on improvement plans/ideas
Ensure assigned safety training is completed for new team members and ongoing
Establish a safe and trusting work environment for our team members at all times
Monitor labor reports (actual vs. projected) daily to ensure labor costs are in line
Review all other job level costs (inc. supplies) are within budget as financials are distributed each month
Ensure minimum revenue and profit levels are maintained each month
Must supervise 4+ employees
Manage frontline janitors
Manages quality control
Addresses client complaints/requests
Trains new employees

Scroll down to reveiw our CSS FAQ for more information!

CSS FAQs

What are some roles I should fulfill with a CSS designation?

Quality Control
Maintain Profit Levels
Train Employees
Monitor Labor Reports

What are other titles for Certified Site Supervisor?

Other titles include:

Area Manager
Project Manager
Team Lead
Site Manager
Lead Supervisor

When does my CSS designation expire?

Never! Once you pass you'll hold the certification for life.

Three simple steps towards receiving your CSS designation:

Step 1: Purchase Your CSS Exam(s)

Exams can be bought individually or in discounted bundles of 5, 10, 15, 20, 25, or 50 for employees advancing within the janitorial and facility management industry. Exam bundles offer increasing savings: single exams cost $100 for members ($150 for non-members), and bulk purchases save up to 30%. After purchasing, you’ll receive a confirmation email with access to our online learning platform. Start saving today!

Save more by purchasing multiple exams:

Click here to purchase a single purchase session
Click here to purchase 5 CSS Courses at one time and receive 5% off
Click here to purchase 10 CSS Courses at one time and receive 10% off
Click here to purchase 15 CSS Courses at one time and receive 15% off
Click here to purchase 20 CSS Courses at one time and receive 20% off
Click here to purchase 25 CSS Courses at one time and receive 25% off
Click here to purchase 50 CSS Courses at one time and receive 30% off

Step 2: Complete the 7-Module Exam

Log in when you are ready to take your CSS exam, which consists of seven modules with a quiz at the end of each module. No proctor is needed.

You will need to pass the quiz at the end of each module to continue on to the next module. Results are generated automatically after each section and a certificate is generated for immediate download at the completion of the course. Modules include:

Volume 1 - Account Management
Volume 2 - Hiring & Firing
Volume 3 - Motivation & Training
Volume 4 - Personnel Policies
Volume 5 - Safety & Security
Volume 6 - Floor Care, Carpet Care, & Cleaning Chemicals
Volume 7 - General Office

Step 3: Lifetime Certification

Once you pass, you’ll hold your Certified Site Supervisor (CSS) designation for life—no renewal required! Join the ranks of skilled professionals in the contract cleaning industry.