Virtual Operations Summit: How Operations is Changing in the BSC Industry

June 18, 2025 | 10 a.m. – 2:30 p.m. CT

Join BSCAI for the 2025 Virtual Operations Summit and spend the day with your peers to enhance your expertise and knowledge in all things operations. Through an operations-focused lens, attendees will increase their understanding on topics such as supply chain and inventory management, technology within your operations world and more. Industry experts will provide insights and guidance that will allow you to take home fresh ideas and strategies to your operations team and business for operational success. 
 

Explore Session Details

Individual Registration:

 

  • BSCAI Member: $99
  • Non-Member: $149

Company Registration (maximum of 15 registrants):

  • BSCAI Member: $1,000
  • Non-Member: $2,500

 

Session 1: Strengthening Customer & Employee Retention Through Communication

Speakers to be announced.
Retention is more critical than ever, both for employees and customers. This session will focus on best practices for communication, transparency, and proactive engagement. We'll discuss how overcommunication can be a strategic advantage, key elements of effective business reviews, and strategies for managing a multi-generational workforce.

Session 2: Supply Chain & Inventory Management in an Evolving Market

Speakers to be announced.
Supply chain disruptions continue to impact businesses, with reliance on global suppliers posing new challenges. In this session, we'll examine supply chain strategies, bulk purchasing risks, and how companies can navigate ongoing disruptions. Learn from experts on how to build resilience and ensure continuity in an uncertain marketplace.

Session 3: Sustainability & Cost Optimization in Facility Management

Speakers to be announced.
Sustainability and cost reduction go hand in hand. This session will explore how companies can implement ESG (Environmental, Social, and Governance) programs while maximizing efficiency. Learn about smart technology solutions, reducing unnecessary tasks, and the impact of hybrid work on facility operations.

Session 4: Embracing Technology in Workforce Management

Speakers to be announced.
Technology is transforming workforce management, yet many organizations struggle with adoption. This session will explore the role of robotics, automation, and smart technology in cleaning and facility management. We'll discuss ROI considerations, workforce gaps, and overcoming resistance to change. Industry experts, including early adopters and skeptics, will share their perspectives on the future of technology in the workplace.