Allowing employees the flexibility of a remote work arrangement is a rapidly increasing reality that is welcome by most employees. When creating the option, you should establish criteria (i.e., advanced approval, job duties that can be performed remotely, good job performance, etc.) and expectations (i.e., required hours of availability, performance standards, dependable and secure internet, video, and phone connections, a quiet and secure place to work, etc.). Explain these to the employee and make sure they understand them as well as the repercussions if they fail to maintain them.
You should also leave yourself the option to rescind or revise any work arrangement, including remote. If an employee is no longer meeting the criteria and/or expectations, then review the arrangement, explain your concerns and what will happen if they cannot abide by the agreement. This becomes even more urgent if operations suffer, data integrity is compromised or legal exposure is increased.
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