Has someone posted a negative review about your business? Use these four tips to turn customer criticisms into one of your greatest assets:

Start a conversation: Make it a point to monitor your reviews and respond to them in a timely manner.

Keep it classy: When it comes to bad reviews, your best defense is handling them professionally and gracefully.

Listen and learn: Take reviews to heart. Focus on your goals and make the changes necessary to better your business.

Highlight the positive: Encourage happy customers to review your work — and make it easy for them to submit their feedback

For more information, go to www.homeadvisor.com

91% of all workplace accidents happen due to human error. This is because we spend 47% of our time with our minds “wandering”. Beyond signs that tell our workforce to pay attention, It’s time to train them to be fully present. Because the signage system alone just isn’t working. The simplest way to teach employees to stay focused with the task at hand is to have them take a deep breath every time they notice they are distracted.

For more information, go to www.whil.com

Today, “57% of your buyer’s journey occurs without your seller, according to Gartner. And with 67% of the buyer’s journey  now being done digitally, according to SiriusDecisions, the use of proposal generation software can help 26% more reps achieving quota. But not all proposal generation software is equal; the right solution can win in the area of 80-90% reductions in time spent creating proposals and increase win rates of 30% on average.

For more information, go to: https://www.paperlessproposal.com/

A recent report from Forbes magazine stated that some service companies are spending more than 25% of their sales revenue on operational overhead such as fleet expenses including fuel costs and vehicle maintenance. These expenses can be easily reduced with fleet and asset management solutions. Over the past couple of years, the price of these solutions has dropped dramatically and many companies report that thanks to the savings and efficiencies they realize-these solutions can now pay for themselves in no time at all. Check out some of these solutions at sprint.com/jumpstart.

For more information, go to www.sprint.com