Ever wonder why a floor can sometimes look worse after it has been cleaned? This is called “rapid re-soiling,” a fairly common occurrence and the result of the operators using too much chemicals during the cleaning application and not properly rinsing the floors afterward. The residual soap left behind will attract soil quickly.
The solution? Make sure your floors are properly rinsed. Water, with a PH neutralizer, is a great way to remove residual soap and prevent future re-soiling after cleaning
For more information, go to www.sunbeltrentals.com
After you have verbally warned someone about a behavior or policy violation, it is a good practice to provide a written warning after the next infraction. Describe the behavior or policy violation that has occurred, restate the policy that applies, and explain what will likely happen if the behavior is repeated in the future. Have the employee sign the document – remember, this doesn’t mean she agrees with your write-up. It just means that she has read and understood the warning. If she won’t sign, having someone sign that they witnessed her reading the warning is a sufficient substitute.
For more information, go to www.affinityhrgroup.com
Has someone posted a negative review about your business? Use these four tips to turn customer criticisms into one of your greatest assets:
Start a conversation: Make it a point to monitor your reviews and respond to them in a timely manner. Keep it classy: When it comes to bad reviews, your best defense is handling them professionally and gracefully. Listen and learn: Take reviews to heart. Focus on your goals and make the changes necessary to better your business. Highlight the positive: Encourage happy customers to review your work — and make it easy for them to submit their feedback
For more information, go to www.homeadvisor.com
91% of all workplace accidents happen due to human error. This is because we spend 47% of our time with our minds “wandering”. Beyond signs that tell our workforce to pay attention, It’s time to train them to be fully present. Because the signage system alone just isn’t working. The simplest way to teach employees to stay focused with the task at hand is to have them take a deep breath every time they notice they are distracted.
For more information, go to www.whil.com
Today, “57% of your buyer’s journey occurs without your seller, according to Gartner. And with 67% of the buyer’s journey now being done digitally, according to SiriusDecisions, the use of proposal generation software can help 26% more reps achieving quota. But not all proposal generation software is equal; the right solution can win in the area of 80-90% reductions in time spent creating proposals and increase win rates of 30% on average.
For more information, go to: https://www.paperlessproposal.com/