If an employee receives a jury duty notice at a critical time for your business, you can file an exemption by writing a letter to the court explaining the circumstances and honorably requesting that the employee be relieved of jury duties because it would place undue hardship on your business. The judge may excuse your employee from acting as a juror or defer that service; however, a request for excusal does not necessarily mean the court will grant the request, and you must not discharge or retaliate against an employee who chooses to perform jury service despite your objections.  

Affinity HR Group is BSCAI's endorsed HR partner, providing HR support, recruiting and employee engagement services. For a link to our menu of services for BSCAI members, go to www.AffinityHRGroup.com/BSCAI.

Building service contractors often partake in intense physical labor. These can lead to lots of aches and pains in the body. Mindfulness or awareness attention training can help. Try a body scan. All you have to do is lie down somewhere quiet and take your attention to each of your body parts, starting from your feet all the way up to your head. Take deep breaths with every part you take your focus to new heights. You might notice that your tension areas relax through this process. Sometimes all your body needs is a little attention.

For more information, go to https://www.whil.com/.

Ever wonder why a floor can sometimes look worse after it has been cleaned? This is called “rapid re-soiling,” a fairly common occurrence and the result of the operators using too much chemicals during the cleaning application and not properly rinsing the floors afterward.  The residual soap left behind will attract soil quickly.

The solution? Make sure your floors are properly rinsed. Water, with a PH neutralizer, is a great way to remove residual soap and prevent future re-soiling after cleaning

For more information, go to www.sunbeltrentals.com

After you have verbally warned someone about a behavior or policy violation, it is a good practice to provide a written warning after the next infraction. Describe the behavior or policy violation that has occurred, restate the policy that applies, and explain what will likely happen if the behavior is repeated in the future.
Have the employee sign the document – remember, this doesn’t mean she agrees with your write-up. It just means that she has read and understood the warning. If she won’t sign, having someone sign that they witnessed her reading the warning is a sufficient substitute.

For more information, go to www.affinityhrgroup.com

Has someone posted a negative review about your business? Use these four tips to turn customer criticisms into one of your greatest assets:

Start a conversation: Make it a point to monitor your reviews and respond to them in a timely manner.

Keep it classy: When it comes to bad reviews, your best defense is handling them professionally and gracefully.

Listen and learn: Take reviews to heart. Focus on your goals and make the changes necessary to better your business.

Highlight the positive: Encourage happy customers to review your work — and make it easy for them to submit their feedback

For more information, go to www.homeadvisor.com