Join Brian Rauch, Chief Legal Officer & General Counsel of Harvard, as he dives into service agreements, key provisions in general and in light of COVID, and how to leverage legal support in reviewing contracts. He will teach you how to look and review service agreements you receive from your clients, how to interpret contractual provisions and identify what should or should not be included, and provide negotiation tips. While reviewing this information can be challenging, this session will provide you with an understanding of  service agreements and negotiation points so you can improve your current contracts. Brian will provide valuable insight into effectively resolving conflicts, strengthen relationships, and ensure your contracts protect your interests.