This episode of Contracting Conversations features Spencer Moore, president, CEO, and founder of Transcend Facility Services.

Spencer founded his business nearly 10 years ago after making a shift from working in corporate environments as a trained CPA. As an immigrant from West Africa, Spencer shares how he sees working in the cleaning industry as a way to add value to society — not just as a janitorial company but as a measure of health prevention.

We talk about some of the lessons he learned in the first few years of starting his business, how he’s now working to scale his business, ways he’s remaining competitive to retain good talent, when he got involved with BSCAI, how involvement with the association has given him insight to benchmarking among peers and so much more.

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