With the unemployment rate at historic lows and finding qualified employees increasingly difficult, it is now more critical than ever that building service contractors work to retain their top talent and reduce turnover at all levels of the organization. This session will provide an overview of the current labor market, will cover the critical components of retaining employees and will provide tips on how to improve overall employee engagement. Participant outcomes include: • Identifying the reasons leading to employee turnover • Learning tips and solutions to onboard and retain employees • Understanding the components of employee engagement and how to improve employee satisfaction