Why should a business use dashboards? Because you need to know those critical pieces of data that drive your business so that you can focus on what is actually important instead of getting caught in the weeds. If you are staying on top of critical data constantly, you make it possible to ensure steps for success. Dashboards allow you to transform data into action. Businesses need to have a multi-level focused dashboard to ensure that everyone from the CEO to lower-level supervisors can be working toward a common goal. How do dashboards benefit customers? Dashboards are designed to be an easily accessible tool for your customers to monitor behind the scenes of their account. Whether that's be looking through inspection deficiencies, safety reports, or invoicing; customers have a deeper understanding of how their service needs are being met. Dashboards serve as an integral tool in understanding your business and holding you accountable to your customers.