Kristen Hadeed, 2022 Contracting Success keynote speaker and founder of Student Maid, understands the art of giving and accepting feedback. In her bestselling book, "Permission to Screw Up: How I Learned to Lead by Doing (Almost) Everything Wrong", Kristen dives into the value of mistakes and the boundless opportunities that come from challenges, such as those brought forth by the COVID-19 pandemic. 

After two years of obstacles, building service contractors and business owners have learned to implement productive feedback tactics in order to overcome said obstacles. Kristen provides three key resources suitable for use by business owners to keep their team members performing at the highest level, particularly during unpredictable periods of setbacks. Check out these resources below. 

Resources: 

Feedback Guide

Listening Training

Giving and Accepting Feedback

Be sure to register for this year's Contracting Sucess event to attend Kriten's upcoming keynote adress.