While Affinity does not have a specific performance management program to recommend, we will confess that we remain underwhelmed with the vast majority of them. Annual conversations are hardly sufficient to truly manage performance.  Often times the goals change throughout the year but usually the performance goals don’t, meaning that employees are evaluated based on out-of-date criteria.  And there is always the problem with recency errors – we forget about the accomplishments or failures early in the 12 month period and put added weight on the performance in the months and weeks leading up to the annual review.

Instead, we prefer quarterly goals that require ongoing feedback and communication.

Affinity HR Group is BSCAI's endorsed HR partner, providing HR support, recruiting and employee engagement services.  For a link to our menu of services for BSCAI members, go to www.AffinityHRGroup.com/BSCAI