In this session, the speaker will discuss the difference between coaching and managing employees. You will learn coaching techniques to bring back to your company and begin to implement right away. You will learn how to engage your frontline workers in a new way, create awareness of your team culture, and more. Coaching for Success: - What is a Coach - What is a manager - Engaging your frontline - Coaching with education - Branding your team for culture - Coaching Absolutes