The complex challenges associated with today's hourly workforce have a direct impact on operations, especially when turnover is high and open positions sit vacant for weeks at a time. During this panel discussion, we will hear from top BSC Operations Executives who have been able to achieve operational excellence despite high turnover and labor shortages. Participants will hear first-hand how to identify and address these challenges head-on including tracking and trending key operations metrics in real-time to inform business decisions alternative staffing strategies to mitigate labor shortages, and building a winning culture to achieve and sustain operational excellence.