BSCAI Executive Insights: Archie Heinl, President, Janitorial Manager

Archie Heinl is the President of Janitorial Manager and has been working in the software-as-a-service space for many years. Through long years of dedication and a willingness to work with customers to find a solution, he’s developed a great reputation as a reliable and compassionate leader.

Janitorial Manager is a robust software solution built specifically for the cleaning industry to help streamline and more efficiently manage operations. It’s also customizable to your needs and you only pay for what you need. You will then work closely with our account managers and customer success teams to get the system up and running smoothly throughout your business.

What are some trends you see developing in the building service contracting industry?

Automation is the #1 trend in this industry. The use of technology has increased to eliminate a lot of the manual steps and physical time spent. In addition, there are more tools and equipment that help automate cleaning.

How would you describe your leadership style?

My leadership style revolves around building a positive environment to get the most out of our team. We are going to empower the team to help grow the company and the culture.

What is one challenge you have experienced in your career, and how did you handle it?

COVID-19 presented our team with a sudden inability to connect face to face with our clients. Prior to COVID we were able to meet new clients at trade shows and our team was able to execute the sales process at a high level. When that medium was taken away, we had to adapt by leveraging our resources and technology. We developed an alternative way to connect by creating podcast. This podcast allowed us to continue to build an audience and our cliental.

Any advice for new BSCs coming into the industry?

My advice would be to not be intimidated by technology. Technology will assist with efficiencies and growth within your business.

What is the best piece of advice you’ve received in your career?

The best piece of advice I received was never get too high and never get too low. Nothing is ever as good or as bad as it seems.